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How to Contact Us  

Fred J. Gray, Head Pepper Rancher
Sparkling River Farm
Mt. Olive, Arkansas, USA
Email: PepperRancher@Sparkling-River.Com


Privacy Policy  
All information regarding your account will be kept private and will be used only to process your orders and to provide information to you regarding shipping status, tracking numbers, etc.  

Shipping Information  
Shipping charges are not included in our Refund Policy (see below).  We ship our products via UPS, FedEx and USPS.  Orders are shipped daily/within three (3) days of confirmation of the order.  Delivery will depend upon your choice of shipping methods.  Shipping rates are calculated when order is confirmed.  

Refund Policy  
If Sparkling River Pepper Company, LLC commits an error in fulfilling your order we will adjust the cost to reflect the original price or replace the incorrect order with the correct order at no cost to the customer.  Because Sparkling River Pepper Company, LLC products are food products we do not allow returns on opened bottles, packages or containers.  All unopened product containers can be returned for a full product cost refund.  Shipping costs related to returned products will be at the cost of the customer.  Losses or damage due to or during shipping will be the responsibility of the shipper.  
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